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How do I add a note to my client in the client profile?

Creating Notes

You can create a new note directly from a client's profile without navigating to the Notes section.


Create a note

  • Go to Clients

  • Open the client's profile

  • Click Create Note in the upper-right corner


Complete the note

When creating a note, you can enter the following information:

  • Note title (optional, up to 50 characters)

  • Appointment date (optional)

  • Note content (up to 25,000 characters)

  • Attachments (optional)


Save or complete the note

If you are not ready to finalize your documentation:

  • Click Save for Later

  • The note will remain in Open status

  • You can continue editing the note later

  • You can also add attachments and addendums while the note is open

If you have finished documenting the note:

  • Click Mark Note Complete

  • The note status will change to Complete

  • The original note can no longer be edited

  • You can continue adding attachments and addendums if additional information needs to be documented


What happens next

  • The note will appear in the client's Notes tab

  • It will also appear in the Notes section

  • Open notes can be edited until they are marked Complete

  • Completed notes remain available for reference

  • Attachments and addendums can continue to be added after completion


Tip

Creating notes from the Client Profile automatically associates the note with that client, so you don't need to search for them before you begin documenting.


If you need help managing client notes, please contact our support team at support@trova.health.

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