If you find that the 'Save' or 'Complete' buttons are not enabled after adding content to a note, it may be due to the following reasons:
Character Limit: Each note has a character limit of 2360 characters. Exceeding this limit will disable the save and complete buttons.
Possible Solutions:
Edit Content: Consider shortening your note or removing unnecessary details to stay within the character limit.
Use Addendums: If the information is critical, you can save the note as is (once trimmed to the limit) and add the extra details in an addendum.
Still Having Issues?:
If you've adjusted the length of your note and still encounter issues with saving, please contact support@trova.health for further assistance. Our team is ready to help resolve any technical issues you may encounter.
This format provides clear guidance on what to do when the buttons are not enabled without using a bullet point for the initial consideration.