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Why can’t I save my note, the buttons are not enabled?

Creating Notes

If the Save for later or Mark Note Complete buttons are disabled, one or more required fields may be missing.


Check the following

Make sure you have:

  • Selected an existing client

  • Entered note content

The following fields are optional:

  • Note title

  • Appointment date

  • Attachments


Character limit

  • Notes can contain up to 25,000 characters

  • If your note exceeds this limit, shorten the content before saving


Still having trouble?

If all required information has been entered and the buttons are still disabled:


Tip

You can use Save for later to save your progress and return to your note at any time before marking it Complete.


If you need help managing client notes, please contact our support team at support@trova.health.

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