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What are the different roles in team management?

Team Management

Updated over 4 months ago

Team management in Trova is designed to align team member access and responsibilities with their specific roles within the organization. This ensures efficient operation and security by providing appropriate access to functions based on roles.

  • Provider + Administrator: Ideal for users who both see clients and need owner-level access to accounts, subscriptions, and financial settings.
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  • Administrator: Suited for users who manage the account's administrative aspects, such as subscriptions and billing, without providing direct client care.
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  • Administrative Staff: Designed for staff members who handle appointment scheduling, billing management, and other administrative tasks without involving clinical responsibilities.
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  • Provider: Tailored for users who have direct therapeutic or medical interactions with clients, focusing solely on client care.

This structure helps maintain operational efficiency and data integrity by ensuring that team members have access only to the areas necessary for their specific functions within the organization.

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