Access Specifications for Team Roles:
Each role within Team Management on Trova is designed with tailored access to ensure operational efficiency and safeguard sensitive information:
Provider + Administrator:
Full Access: Complete control over all platform functions, both for personal and team member use.
Administrator:
Team Management Focus: Can access all functions related to team members' accounts but does not manage client-specific activities.
Limited Personal Dashboard: Access is primarily to manage team operations and personal notes, without client engagement functionalities.
Administrative Staff:
Operational Management: Handles appointment scheduling, billing, and other non-clinical functions.
Restricted Access: Does not have access to clinical notes, role management, business details, or subscription settings.
Provider:
Self-contained Access: Limited to managing their own account and client interactions, without access to other team members' details or broader administrative functions.
This role-based access control helps maintain a clear separation of duties and enhances privacy and security across the organization.