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How do I invite a team member to join my team?

Team Management

Updated over 4 months ago

Process for Inviting a Team Member:

  1. Navigate to Team Management:

    • Click on your profile image in the top right corner of the Trova platform.

    • Select "Team Management" from the dropdown menu.

  2. Enter Team Member Information:

    • Provide the first and last name, phone number, and email address of the team member you wish to invite.

  3. Assign a Role:

    • Choose an appropriate role for the new team member based on their responsibilities within the organization (Provider, Administrator, etc.).

  4. Send Invitation:

    • An invitation will be sent to the provided email address, prompting them to join your team on Trova.

  5. Monitor Invitation Status:

    • Track the invited team member’s sign-in status and last activity within the Team Management section.

    • You can resend the invitation or update their information if necessary.

Additional Information:

  • Access Restrictions: Only users with Administrator or Provider + Administrator roles can invite new team members.

  • PRO Package Requirement: The Team Management feature is available exclusively with our PRO package. For upgrades or to invite more team members, please reach out to support@trova.health.

This streamlined process ensures that you can effectively manage your team’s composition and roles within the Trova platform.

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