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Can administrators and administrative staff navigate into providers’ accounts?

Team Management

Updated over 4 months ago

Here’s how administrators and administrative staff can access provider accounts within the team management structure:

  • Administrators have full access to manage all providers' accounts. They can navigate into individual provider profiles to manage appointments, billing, and other administrative tasks. This comprehensive access ensures that administrators can effectively oversee and support the entire team.

  • Administrative Staff also have the ability to access providers’ accounts, focusing primarily on non-clinical functions such as appointment and billing management. They can select a provider's profile from the team management page to assist with these specific tasks.

This level of access allows both roles to efficiently handle administrative duties and support providers in managing their daily operations.

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