Your Profile Settings contain the personal and professional information you provided when registering with Trova.
You can review and update most of this information at any time to keep your account details accurate.
How do I access my Profile Settings?
Log in to your Trova account.
Click your profile icon in the top-right corner.
Select View profile.
Your Profile Settings will open automatically on the My profile tab.
My profile information
This section contains your personal and professional details, including:
Profile Photo: Upload or update your profile picture.
First Name and Last Name: Your name as entered during registration.
Phone Number: Your contact number, including country code.
If updating, select the country code from the dropdown.
Display Name: The name displayed to clients.
Languages: The languages in which you offer your services.
Profession: Your professional field or area of practice.
Qualifications/Credentials: Your professional qualifications and credentials.
Bio: Information about your professional background, experience, and services.
Currency: The currency associated with your account.
Provider Time Zone: The time zone used for your scheduling and appointments.
To make changes, update the relevant fields and click Save details.
Business information
The Business information section allows you to review and update your business details, including your business address.
Select Business information, make the necessary changes, and click Save details.
Keeping your business address accurate is particularly important for in-person appointments, as the address is included in client booking communications.
Can I change my email address?
Your email address cannot be changed directly within Trova.
If you need to update the email address associated with your account, please contact support@trova.health for assistance.
Important: Profile Settings vs. My profile
Trova has two different areas for managing your information:
Profile Settings: Accessed through your profile icon in the top-right corner. This is where you manage your personal, professional, and business information.
My profile (left-hand menu): This is where you manage your Trova Marketplace profile, including the information displayed to potential clients.
Need additional help?
Visit the Trova Help Center for additional FAQs and step-by-step guides.
You can also use the chatbot directly within the Trova platform for quick assistance.
If you still need help, contact our support team at support@trova.health.