If you receive payment outside of Trova, you can manually update an invoice to Paid.
Mark an invoice as Paid
Go to Billing.
Locate the invoice you want to update.
Click the menu (⋮).
Select Mark as Paid.
Select the date the payment was received.
Click Invoice Paid.
Note: If you do not select a payment date, Trova automatically uses the current date.
What happens next?
Once the invoice has been marked as Paid:
The invoice status updates to Paid.
A receipt is automatically emailed to the client.
The payment date is recorded in the Billing section.
The payment information is also available in the client's profile.
Tip
Only mark an invoice as Paid after you have confirmed that payment has been received.
South Africa only: If you are using Online Payment through Trova's integrated payment partner (Paystack), invoices are automatically marked as Paid after the client completes payment. You do not need to manually update the invoice.
If you need help managing your billing, please contact our support team at support@trova.health.