When a client submits an appointment request, you can review and act on it directly from your Requests tab:
Open Requests:
Go to the Requests tab under Appointments to see all pending requests.View Details:
Click the three-dot menu on any request and select View Details to see the client’s name, email, phone, and their “Reason for Visit” if provided.Accept (✅):
Edit service, price, or location (In-person/Virtual) if needed, then confirm. A booking email with full details is sent to the client, and the appointment remains on your calendar.Decline (❌):
Choose a predefined reason or select Other for a custom note (custom notes aren’t shared). The request is removed from your calendar, and the client receives a decline email with the selected reason.
