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Why is my Teams not working for virtual appointments?

Microsoft Teams

Updated over a month ago

Our platform generates and sends scheduled meeting links to clients—a feature that requires a business account. Personal Microsoft Teams accounts generally support only quick, unscheduled meetings, which don’t meet our scheduling needs.

  • Scheduled Meetings:

    • Business accounts support planned meetings set up in advance—essential for our virtual appointment system.

    • Personal accounts are limited to spontaneous meetings that aren’t scheduled ahead of time.

  • Integration Compatibility:

    • Our platform is designed to work with scheduled meeting links, ensuring every appointment is properly set up and communicated.

    • A business account provides the necessary infrastructure for this integration.

  • Enhanced Functionality and Security:

    • Business accounts offer additional tools and security features, enhancing the experience for both you and your clients during virtual appointments.

Switching to a business Microsoft Teams account will ensure that all scheduled virtual appointments function as expected.

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