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Why is my Teams not working for virtual appointments?

Why is my Teams not working for virtual appointments?

Microsoft Teams

Updated this week

Our platform generates and sends scheduled meeting links to clients—a feature that requires a business account. Personal Microsoft Teams accounts generally support only quick, unscheduled meetings, which don’t meet our scheduling needs.

  • Scheduled Meetings:

    • Business accounts support planned meetings set up in advance—essential for our virtual appointment system.

    • Personal accounts are limited to spontaneous meetings that aren’t scheduled ahead of time.

  • Integration Compatibility:

    • Our platform is designed to work with scheduled meeting links, ensuring every appointment is properly set up and communicated.

    • A business account provides the necessary infrastructure for this integration.

  • Enhanced Functionality and Security:

    • Business accounts offer additional tools and security features, enhancing the experience for both you and your clients during virtual appointments.

Switching to a business Microsoft Teams account will ensure that all scheduled virtual appointments function as expected.

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