If you’ve already created a Stand-alone invoice, you can update your appointment list and use the recommended workflow going forward.
Update the appointment
Go to Appointments → Open
Locate the session
Click View Details
Click Mark Session Missed
What happens next
The appointment moves to the Missed tab
It is removed from your Open list
No notification is sent to the client
Why use Mark Session Complete instead
Automatically pulls in date, time, service, and line items
Reduces manual entry
Keeps your Calendar, Appointments, and Billing in sync
Watch a video walkthrough
Watch the video below for a step-by-step guide:
Tip
Use Mark Session Complete for future sessions to ensure accurate billing and a more streamlined workflow.
If you need help managing your appointments or billing, please contact our support team at support@trova.health.