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Getting started: Setting up your Trova Marketplace account (Basic)

Trova Marketplace

Updated this week

This guide walks you through the key steps to set up your Trova Marketplace account — from submitting your profile to managing appointments.


1. Submit your Marketplace profile for review

  • Click Go to my profile from the Home screen, or select My profile from the left-hand menu

  • Complete all required information

  • Submit your profile for review

For detailed requirements, see:
I've registered, now what? Step-by-step guide


2. Once your profile is approved

  • Click Open public profile to view your live Marketplace profile

  • To make updates:

    • Go to My profile

    • Click Edit

    • Make changes and Republish

Once approved, you can begin receiving appointment requests.


3. Set up your video conferencing option

  • Click your profile icon (top right)

  • Select Configuration

  • Connect your preferred platform:

    • Microsoft Teams

    • Google Meet

    • Zoom

Note: Microsoft Teams requires a business account.


4. Set up your invoice template

  • Go to the Billing section

  • Click Manage invoice

  • Select your preferred invoice template

See the link for additional information on how to set up an invoice template.


5. Set your working hours

  • Go to the Calendar

  • Click Edit availability

  • Set your working hours

By default, your hours are set to Monday–Friday, 9:00 AM–5:00 PM.


6. Add additional services

  • Go to the Services section

  • Click Add new service

  • Enter service details and save


What you can do on Trova

Once your account is set up, you can:

  • Receive and manage appointment requests

  • Send virtual session links

  • Create invoices and bill clients

  • Store client notes


You’re all set! 🎉

Your Trova account is now ready to use. For more details, explore additional FAQs in the Help Center.

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