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What's next after submitting your Trova Marketplace profile?

Trova Marketplace

You've submitted your Trova Marketplace profile! Now it's time to personalize your account and explore the tools available to help manage your practice.
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Whether your Marketplace profile is still under review or already approved, you can complete the following steps to get the most out of Trova.


1. Set up your video conferencing

If you offer virtual appointments, it's important to connect your preferred video conferencing platform.

  1. Click your profile icon in the top-right corner.

  2. Select Configuration.

  3. Connect your preferred platform:

    • Microsoft Teams

    • Google Meet

    • Zoom


​Please note: Microsoft Teams requires a business account.


2. Set up your invoice template

Customize your invoices to fit your practice.

  1. Go to Billing.

  2. Click Manage invoice.

  3. Select your preferred invoice template.


For detailed instructions, see How to set up an invoice template.


3. Set your working hours

Make sure your calendar reflects when you're available to see clients.

  1. Go to Calendar.

  2. Click Edit availability.

  3. Set your preferred working hours.


​Please note: Your working hours are set to Monday through Friday, 9:00 AM to 5:00 PM, by default.
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For more information, see Working hours FAQs.


4. Add additional services

You can add services to your Trova account to reflect the care you provide.

  1. Go to Services.

  2. Click Add new service.

  3. Enter your service details and save.

For more information, see Adding a new service FAQs


What happens after your Marketplace profile is approved?

Once approved, your Marketplace profile becomes publicly visible to potential clients.
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You can view your live profile by clicking Open public profile.
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You can also continue updating your Marketplace profile:

  1. Select My Profile from the left-hand menu.

  2. Click Edit.

  3. Make your changes.

  4. Select Publish or Send for Review, depending on the changes made.

Whether your profile is still under review or already live, you can continue exploring Trova and personalizing your account!


Need additional help?

Visit the Trova Help Center for additional FAQs and step-by-step guides.
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You can also use the chatbot directly within the Trova platform for quick assistance.
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If you still need help, contact our support team at support@trova.health.

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