You can update the business address used for your In-person appointments from your Profile Settings.
Update your business address
Click your profile icon in the top right corner of the platform.
Select View profile.
In Profile Settings, click the My profile tab.
Select Business information.
Update the applicable address fields, including your State, City, Address line, and ZIP code.
Click Save details.
Your updated address will automatically appear in future booking and reminder emails for In-person appointments.
What if the appointment was already created?
If an appointment was created before you updated your address, you will need to update the existing appointment so the client receives the new location.
Open the appointment from the Calendar, Client Profile, or Appointments > Open.
Click Edit.
Click Schedule Appointment to save the appointment and send an updated email to the client with your newly saved location.
Tip
Updating your business address does not automatically resend updated information for appointments that have already been created. Be sure to update existing appointments if the client needs to receive the new location.
Need additional help?
Visit the Trova Help Center for additional FAQs and step-by-step guides.
You can also use the chatbot directly within the Trova platform for quick assistance.
If you still need help, contact our support team at support@trova.health.