If you update your billing address or video conferencing settings, you will need to edit existing appointments to apply those changes.
To update an appointment:
Go to Appointments, your Calendar, or the Client profile
Locate the appointment you want to update
Click the three dots (⋯)
Select View Details
Apply the updates
Click Edit
Click Schedule appointment
What happens next
The updated details will be applied to the appointment
The client will receive an updated booking email with the latest billing address or video conferencing link
Important
Updates to billing address or video conferencing settings are not automatically applied to existing appointments
You must edit each appointment to resend the correct details
If you need help managing your appointments, please contact our support team at support@trova.health.