If you're planning to cancel your Trova account, it's important to save any client information, clinical notes, or other records you'd like to retain before cancellation.
Data exports are a feature of Trova's paid Professional (PRO) subscription and are not available with the free Basic subscription.
How do I request a data export?
If you're a PRO subscriber, you can request a data export by emailing support@trova.health with the following information:
Your full name
Your account email: The email address associated with your Trova account.
Your request: A brief description of the information you'd like exported.
Important information before canceling
PRO subscribers: Request your data export before your account is canceled.
Basic subscribers: Manually save any information or records you wish to retain before cancellation.
Once your account is canceled, your data will be removed from your Trova account and cannot be restored to the platform.
Need additional help?
For questions about data exports or assistance with your request, please contact our support team at support@trova.health.