The Payments tab displays payments processed through Trova's integrated payment partner (Paystack).
To access the available menu options:
Go to Billing.
Select the Payments tab.
Locate the payment.
Click the menu (⋮).
The following options are available:
View Details
Select View Details to open the payment details screen.
Here you can view information including:
Client name
Invoice number
Booking date and time
Service
Total amount
Payment status
Payment channel
Payment history
From the payment details screen, you can also Share Invoice with your client.
Refund
Select Refund to refund a completed payment.
When creating a refund, you will be asked to enter:
Refund type
Refund reason
Refund amount
Click Submit to process the refund through Trova's integrated payment partner (Paystack).
For more information, see How do I refund a payment?
Tip
Only payments processed through Trova's integrated payment partner (Paystack) appear in the Payments tab. Payments received through Other Payment and Insurance Payment are managed through the Invoices tab.
If you need help managing your payments, please contact our support team at support@trova.health.