Product: TrueCommerce Home (for Retailer)
Article link: https://intercom.help/truecommerce-home/en/articles/13838724-truecommerce-home-for-retailer-how-to-enable-business-rules
Retailers can set up business rules that enforce how web Vendors create return documents in the TrueCommerce Home portal, namely Purchase Order Acknowledgement (PO ACK), Advanced Shipping Notice (ASN), and Invoice. These rules are specific to Vendors who are using TrueCommerce Home as their method of Electronic Data Interchange (EDI) connectivity.
NOTE: If a Retailer wants to enable one of these rules, they need to be aware that these rules only apply to their web Vendor community. If the Retailer would like that all Vendors are abiding by these rules, they must contact TrueCommerce Home Support in order to coordinate that level of extension.
Navigating to the Business Rules Tab
By navigating to Administration > Application Configuration, you can switch to the Business Rules tab, where specific rules can be enabled for web Vendors.
For example, let’s take a closer look at a specific rule: “Do not allow price increases on the PO ACK”. When this rule is enabled, it means:
when a web Vendor opens a Purchase Order (PO), selects Create PO ACK, then changes the unit cost, the portal will not allow the price increases
if the Vendor attempts to increase the price, the portal will reject that action; the price can only be decreased or left unchanged in the PO ACK.
IMPORTANT:
These business rules only impact web Vendors and dictate what they are allowed to do when creating return documents in the portal.
Some of the business rules are very specific to other enhancements, and some of the rules are specific to individual return documents. Retailers are strongly recommended to consult with TrueCommerce Home Support before enabling any of the specific rules.
Retailers are also requested to evaluate if there are certain types of exception settings or business rules available to them already in their Enterprise Resource Planning (ERP) systems. This can allow them to manage these restrictions within their system and work with the Vendors when discrepancies arise.
Enabling Business Rules
In the portal for Retailer, select Administration > Application Configuration.
NOTE: The Application Configuration menu is only available for the Administrator and Manager user types.
Switch to the Business Rules tab.
Select the checkboxes of the business rules that you want to enable.
Click Save Rules to finish.
For example, the Do not allow ASN unless 855 has been sent rule is enabled. This means if the Vendor tries to send an ASN, but they have not created a PO ACK yet, the system will display an error. Then, the PO ACK must be created.
Need Assistance?
If you have more questions or require further assistance on using features within TrueCommerce Home, reach out to TrueCommerce Home Support.
rev. 2/24/2026