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TrueCommerce Home: For Retailer - Where Can I See My Agreement with TrueCommerce?

Want to review your agreement with TrueCommerce Home on the Retailer portal? This knowledge article will guide you on how to obtain this document.

Written by Quyen Nguyen

Product: TrueCommerce Home (for Retailer)

Reviewing a “Terms and Conditions” agreement is essential for maximizing the benefits of your partnership with TrueCommerce Home. However, this document is not readily available for viewing on the Retailer portal. This article will guide you on how to obtain your agreement and provide additional resources for support.

How to Obtain Your Agreement with TrueCommerce Home

While the Retailer portal offers a range of features, it does not include direct access to your contractual agreement. If you need to view your agreement with TrueCommerce Home, follow these steps:

  1. Identify and contact your Sales Representative.

    • Your Sales Representative or Account Representative should be your primary point of contact for obtaining your “Terms and Conditions” agreement. This individual is knowledgeable about your account and can provide you with the necessary document promptly, thus reducing downtime and frustration.

    • Your Sales Representative will provide you with a copy of the agreement with TrueCommerce Home

  2. Contact TrueCommerce Home Support

    • If you are having trouble recalling the identity of your Sales Representative or do not have one assigned, the next step is to reach out to TrueCommerce Home Support!

    • They can help you locate your Sales Representative and assist with any other inquiries related to your account.

    • When contacting Support, have your business details on hand, such as your company name, account number, and any relevant information.

Further Assistance

If you have additional questions or need more help navigating the features of TrueCommerce Home, contact TrueCommerce Home Support.

rev. 2/24/2026

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