Product: TrueCommerce Home (for Retailer)
Article link: https://intercom.help/truecommerce-home/en/articles/14459302-truecommerce-home-for-retailer-how-to-add-a-charge-and-allowance
Retailers can set up charges and allowances for their Vendors to apply to EDI 810 Invoices. Let’s study the steps and considerations involved in adding a charge and allowance within the Application Configuration menu in the TrueCommerce Home portal for Retailer!
Understanding Charges and Allowances
Charges and allowances are essential elements in the pricing agreements between Retailers and Vendors. They allow Retailers to specify additional costs or discounts that can be applied to EDI 810 Invoices.
Charges refer to additional costs added to the standard price, which may arise due to various factors, including but not limited to:
fees for expedited shipping or faster delivery requests
handling charges for high-value or fragile items requiring special treatment
reference charges are Freight, Freight Surcharge, Tariff, etc.
Allowances represent discounts or price reductions on the standard price offered by Vendors, often used as incentives or price adjustments based on certain conditions. Common scenarios include:
promotional discounts during sales events to increase purchasing volume
discounts for bulk purchases
price adjustments based on performance such as achieving specific sales targets
How to Add a Charge and Allowance
NOTE: The rules and settings here pertain specifically to EDI 810 Invoices created on the TrueCommerce Home portal.
From the portal for Retailer, select Administration > Application Configuration.
NOTE: Only the Administrator and Manager User Types can access this menu option.
Select the Charges and Allowances tab to view a list of charges and allowances that have already been configured.
Best Practice: Before creating a new entry, you should review the existing charges and allowances to understand what is already available for your Vendors to access on their web portal. This helps avoid duplicate entries.
To add a new entry, follow these steps:
Select the Charge/Allowance Type from the drop-down menu. Options include Charge, Allowance, Tax, and Any.
NOTE: Make sure you choose the correct type of charge/allowance in this step.
Enter the Code and Description in the textboxes.
IMPORTANT: Contact TrueCommerce Home Support to determine the correct EDI code for the charge/allowance description you want to add. The support team will evaluate whether a map update is necessary, and they will coordinate an update to the specifications to include the new charge and allowance for EDI Vendors.
Code: This indicates the EDI code, adhering to EDI standards with a maximum of four characters.
Description: A brief, specific description of what this charge or allowance is encompassing.
Select the Order Sub Types from the drop-down menu. Options include CONTAINER, DIRECT SHIP, DOMESTIC, SPECIAL, and STOCK.
NOTE: This option is particularly useful when a specific charge or allowance applies strictly to certain order types. For example, when you selected CONTAINER, the portal will only allow the Vendor to add the charge or allowance if the order type matches what was selected here.
Click the Add button to save the new entry.
Once configured, these charges and allowances will limit the options available to Vendors who submit EDI 810 Invoices through the TrueCommerce Home portal, ensuring compliance with the specified list. It means when a Vendor creates an invoice, they will only be able to select charges and allowances from this list to put on the invoice.
NOTE: This procedure only applies to web Vendors. You should reach out to TrueCommerce Home Support in order to make sure the new charges and allowances are added to EDI specifications of the Vendors as well.
For any further questions or support needs, contact TrueCommerce Home Support.
rev. 6/4/2026