Some tasks are managed directly through True, while others are handled exclusively by our partners. Within each task, toward the bottom of the page, you’ll see whether True or the partner listed is the correct contact for support. Please review those details carefully and follow the instructions provided to ensure you reach the right team.
Additionally, please make sure tracking is turned on when downloading and opening these apps. If tracking is not enabled, the activity may not be recorded and you will not receive your rewards.
Please also review all requirements listed within the task. If every requirement has not been completed exactly as described, the reward will not be issued. Most offers are for first-time users only, so if you have previously used the app or service, you will not qualify for the reward.