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How long does it take to receive a refund from True Finance?

Updated this week

How Long Does It Take to Receive a Refund from True Finance?

When you request a refund from True Finance, it's natural to wonder when the funds will appear in your account. This guide provides details on refund processing timelines, exceptional scenarios, and steps post-refund initiation.

Refund Processing Timelines

  • Typically, refunds are processed within 2–3 business days after approval.

  • Some smaller financial institutions may take longer to process refunds which could be 5-10 business days.

Key Points to Note

  • Refund Confirmation: True Finance confirms each refund request via email. The email includes the receipt and details of the refund.

  • Automatic vs. Requested Refunds: Canceling a subscription does not automatically qualify or process a refund. Refunds must be requested.

Steps After Refund Submission

  1. Approval Confirmation: You will receive an email from True Finance confirming the approval of your refund request.

  2. Track the Refund Timeline: Allow 2–3 business days post-approval to see the funds reflected in your payment method.

  3. Account for Delays: If your financial institution is smaller, it may take a few more business days for your funds to reflect.

Addressing Refund Concerns

If you're concerned about your refund timeline:

  • Confirm that you meet the refund criteria specified by True Finance’s refund policy.

  • Verify receipt of the email confirming your refund.

  • If it has been more than 10 business days without receiving your funds, consider contacting your financial institution for further inquiry.

By following these guidelines, you'll have a clearer understanding of how refunds are processed and what to expect.

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