Understanding Cash Advance Eligibility
True Finance evaluates a range of data points to determine your eligibility for a cash advance. While the system considers multiple factors, here are the most important ones to keep in mind:
True Finance uses an automated system that reassesses your financial health in real time, ensuring your eligibility status reflects the latest data. This dynamic evaluation process may result in changes to your eligibility over time.
1. Outstanding Advances
You can only have one active cash advance at a time. Once your current advance is fully repaid, you're welcome to request another.
If you find yourself with an unpaid advance, please complete the repayment through the app or via the invoice sent to your email to regain eligibility.
2. Direct Deposit Requirement
Your income must be received via direct deposit. To qualify, your account must show recurring direct deposits. Eligibility generally requires direct deposit transactions of at least $500, received three times from the same source.
3. Bank Account Requirements
The bank account you link must meet the following criteria:
It’s a valid checking account in your name
It’s at least 90 days old
It receives $1,000 or more per month in direct deposits
4. Scoring System
We partner with a third-party provider to evaluate your financial profile and determine your eligibility and approval amount, which ranges from $10 to $100. Declined requests may occur even after fulfilling earlier obligations. Users are encouraged to try again in 30 days or link a different bank.
Even after repaying a previous advance, True Finance reassesses your eligibility using updated financial data.
5. Active Subscription Required
An active subscription is required to remain eligible. If your subscription is inactive, you’ll need to resubscribe to access cash advances.
6. Geographic Limitations
Only users physically located in the U.S. are eligible to receive a cash advance. Requests made from outside the U.S. will be blocked.
7. Real-Time Updates in Eligibility
Eligibility for a cash advance is updated daily and depends on numerous factors, such as changes in your account balance, income patterns, or spending activity. Users are encouraged to regularly check their status, as changes can occur frequently.
Processing Delays
Bank Compliance with Instant Transfers:
Some banks may not support real-time payment (RTP) transfers. Use standard processing options if your bank is incompatible.
Anticipating Standard Processing Times:
Standard transfers may take up to 2 business days. Check with your linked bank for updates.
Posting Delays from Banks:
Delays may occur due to reviews or technical errors. Verify accurate bank details in the app.
If you’re ineligible for a cash advance at this time, feel free to contact us for a full refund of your $4.99 monthly technology fee. For further troubleshooting guidance, visit: Why can't I get a cash advance? Additionally, even if you’re ineligible for a cash advance, your subscription offers valuable services, including credit monitoring, identity protection, and earning opportunities through exclusive service perks.
Key Takeaways
Ensure all prior advances are fully paid before applying for a new one.
Keep in mind that eligibility dynamically changes with updates in financial data.
Leverage your True Finance subscription to improve your financial health through credit monitoring and other benefits.