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To redeem a Gift Certificate, go to the Account Overview page and enter your code in the Wallet. ​https://truefire.com/dashboard/account-overview/
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To redeem a Course or Jam credit, simply visit https://truefire.com/redeem and follow the instruction on your screen.

There are a few exceptions, so if you don’t have instructions provided and need help, please contact us via email at help@truefire.com or by calling 1-800-222-3366 (9 AM ET - 5 PM ET, Monday - Friday).