To use your Etrel charge box with our app, the following must be in place:
✔️ The box must be installed by an approved installer or electrician.
✔️ You must have the Etrel manual and a Serial Number (you can find it with the box or on the back of the manual).
✔️ You must have added your car in the app. If you have one of our car integrations, you do not need to register a charge box, as the True Energy app communicates directly with the car.
How to add your Etrel charge box in the True Energy app:
Open the Cars page
Click on the + to the right of "My charger"
Select Etrel, model, and variant
Enter the Charge Point ID (Serial Number)
Enter an optional charger name, address, postal code, and city
Now your charger is added, and a standard charge rule has been created for you!
We recommend that you create your own charge rules so you can set your preferences. You are now fully prepared to use our Advanced Smart Charging, so you can save money and reduce CO2 emissions!