Sometimes errors occur in the app that require one of our technicians to look into it. However, in most cases, these are issues that our users can resolve or troubleshoot themselves very quickly.
Smart Charge issues? Click below:
App issues:
Close and reopen the app.
Restart your smartphone/tablet.
Check for updates within the app.
If you are still experiencing problems with the app or any of its features, please feel free to contact our support team at support@trueenergy.io.