What is AI-Powered Review Insights?
AI-Powered Review Insights is a feature designed to summarize your customer reviews, providing you with meaningful and actionable feedback. By analyzing the most recent reviews, it highlights key topics mentioned by your customers, covering both positive and negative feedback.
Review Summary can be found in your TrueReview dashboard.
How Does It Work?
Review Analysis: The system uses AI to review the latest customer feedback on your account.
Key Topics Highlighted: It identifies recurring themes and trends in your reviews to give you a clear understanding of what your customers appreciate and areas where improvements may be needed.
When Does It Update?
The AI insights are refreshed monthly, alongside the reset of your monthly request limits. This ensures your analysis always reflects the latest customer feedback, providing timely and relevant insights.
Why Is This Useful?
With AI-Powered Review Insights, you can:
• Quickly understand what customers are saying without manually reading through all reviews.
• Focus on actionable items to improve your business and customer satisfaction.
• Identify positive trends to leverage in your marketing efforts.
How to Access It:
Simply ensure your account is active and connected to platforms like Google or Facebook where your reviews are being collected. The insights will be automatically updated and available for you to view each billing cycle.