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Review Requests
How to send review requests
How to send review requests

Quickly send SMS and Email review requests to your customers.

Updated over a week ago

There are multiple ways to send review requests through TrueReview.

Send a single review request

To quickly send a review request, go to your Dashboard and click the "Create Request" button.

Add the customer's name, phone number or email address and click "Send Now"

There can only be 1 phone number and 1 email address in the input fields at a time. Do not add more than 1 phone number or email address.

To schedule the request to go out at a later time, click "Schedule" and select one of the options provided:

Click "Save" to schedule your request for the selected time. You can find your scheduled requests from your Contacts page, under the Scheduled tab.

Send or schedule multiple review requests at once

Bulk review requests can be sent by going to your Contacts page, adding contacts individually by clicking the plus icon, or importing a CSV file.

Click the plus icon to add a contact individually.

Or, download the CSV template, and import your contacts

With contacts added or imported, select all or the ones that you'd like to send a review request to, and click "Create Request" at the bottom.

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