If you’re considering migrating your reviews from another platform to TrueReview, you’re in luck—TrueReview allows you to import verified reviews seamlessly into your business profile. This process not only helps maintain the credibility of your business but also ensures that your hard-earned customer feedback is displayed where it matters most.

Verification Process for Importing Reviews

Before importing reviews, TrueReview requires verification to ensure the authenticity of the reviews being transferred. This step is crucial in maintaining the platform’s integrity and the trust of your customers. To verify your reviews, you’ll need to provide a link to the existing page where these reviews are currently hosted. This could be a link to your business’s profile on another legitimate platform where customers have left feedback.

How to Organize Your Reviews for Import

To successfully import your reviews into TrueReview, you’ll need to organize them in a CSV file with specific formatting. Below is the required format, which ensures that all relevant data is captured correctly:

1. Customer Name: The name of the customer who left the review.

2. Star Rating (1, 2, 3, 4, 5): The rating provided by the customer, ranging from 1 to 5 stars.

3. Review Date: The date the review was originally posted.

4. Review: The content of the customer’s review.

5. Review Reply (Optional): Any response from your business to the customer’s review.

6. Reply Date (Optional): The date your reply was posted.

Importing The Reviews

With your CSV ready, contact support from the in-app chat or by emailing support@truereview.co to request importing the reviews to your TrueReview Business Profile.