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FAQs
18 articles
Can you remove negative Google reviews?
What websites can I request reviews for?
I have multiple locations under one Google My Business account; am I able to select a location?
Which countries does TrueReview work in?
What number is used to send SMS review requests?
Will I lose my reviews if I cancel my subscription?
Why is a customer Google review not showing?Possible reasons why a customer's Google review may not be visible on your Google listing.
How do review requests work?
Where do I see customer feedback?
I don’t have an SMS opt-in form, can I send review requests through email only?
Can I remove "Leave a review" from the feedback screen?
How to add or edit your services on your Google Business Profile
Embed your reviews from Google, Facebook and TrueReview on your website with a reviews widget.Add a reviews widget to your website with a code snippet.
How does the free trial work?TrueReview offers a free 14-day trial of all plans.
Is TrueReview HIPAA compliant?
Are customers notified when I respond to their reviews?
Why Google Might Flag Your Customer ReviewsUnderstanding Google’s review policies and the reasons behind flagged reviews.
How reviews on Google Maps work