Pod Viewer Reminders help you re-engage buyers by automatically reminding them to revisit a Pod if they haven’t viewed it after a set period of time.
You can control reminder behaviour globally for your workspace or customise it for individual Pods, giving you flexibility based on the deal or audience.
What Are Pod Viewer Reminders?
Pod Viewer Reminders send reminder emails to viewers when:
They’ve opened a Pod at least once
They haven’t revisited the Pod within a defined time period
These reminders help keep deals moving by nudging viewers back to the Pod to review updates, next steps, or shared content.
Important Requirements
Before enabling Pod Viewer Reminders, note the following:
Pods must require viewers to enter an email address
Reminders only start after the viewer’s email has been collected
A viewer must open the Pod at least once for reminders to trigger
If email collection is disabled, viewer reminders will not be sent.
Set Default Pod Viewer Reminder Settings
Default reminder settings apply to all new Pods you create.
Go to Settings
Navigate to Pods & Templates
Select Default
Configure:
Whether users must enter an email to view Pods
When reminders are sent
How many reminders a viewer can receive
When Pods expire (if applicable)
These settings will automatically apply to all newly created Pods unless overridden.
Customise Viewer Reminders for a Specific Pod
You can override default settings for individual Pods.
Open the Pod
Click Share
Select Advanced Settings
Go to Access Control
Configure:
Viewer reminder timing
Maximum number of reminders
Pod expiration settings
Domain restrictions (optional)
Changes here apply only to the selected Pod.
What Viewers Receive
When a reminder is triggered, viewers receive an email prompting them to return to the Pod and review updates.
Reminder emails typically include:
A friendly reminder message
A clear call-to-action button to revisit the Pod
Context about what they may have missed
Best Practices
Enable email collection to ensure reminders can be sent
Use reminders for longer sales cycles or multi-stakeholder deals
Keep reminder frequency reasonable to avoid over-notifying viewers
Customise settings for high-priority or time-sensitive Pods
Summary
Pod Viewer Reminders help you stay top of mind with buyers by automatically encouraging them to revisit Pods they haven’t viewed recently. With flexible default and Pod-specific settings, you can tailor reminders to fit your sales motion and deal timelines.