Skip to main content
All CollectionsIntegrations
How does the integration with Gong work?
How does the integration with Gong work?
Rory Sadler avatar
Written by Rory Sadler
Updated over a month ago

Connect to your Gong account to search for call recordings which you can add to your trumpet Pods using the Gong Widget.

Any Pod analytics such as views, document downloads, comments or completion of mutual action plan steps are sent back as activity to your deals in Gong, helping you to forecast more accurately.

Back in trumpet the highlights, call outline and transcript are pulled in. These can be toggled off in the widget settings if preferred.

You must have a trumpet Scale Plan license to access this integration and trumpet must be connected to either Salesforce or HubSpot.

  1. Log in to trumpet.app

  2. To setup the Gong integration it requires a Gong user with technical admin permissions (If the technical admin has nothing to do with trumpet, they will have to join their company's trumpet account and do the connection and we can transfer ownership of the integration to someone else manually)

  3. Click 'Connect' on the Gong integration and follow the approval flow (Once connected, anyone in the trumpet account can use that Gong integration)

  4. Once connected, you’ll be able to add the Gong Widget and any Gong Recordings to your trumpet Pods - please note, the Pod must be associated to a deal in the CRM.

Did this answer your question?