Any Pod analytics such as views, document downloads, comments or completion of mutual action plan steps are sent back as activity to your deals in Gong, helping you to forecast more accurately.
Back in trumpet, the highlights, call outline and transcript are pulled in. These can be toggled off in the widget settings if preferred.
You must have a trumpet Scale or Elite Plan license to access this integration and trumpet must be connected to either Salesforce or HubSpot.
Log in to trumpet.app
Go to the Integration page
To setup the Gong integration it requires a Gong user with technical admin permissions (If the technical admin has nothing to do with trumpet, they will have to join their company's trumpet account and do the connection and we can transfer ownership of the integration to someone else manually)
Click 'Connect' on the Gong integration and follow the approval flow (Once connected, anyone in the trumpet account can use that Gong integration)
Once connected, you’ll be able to add the Gong Widget and any Gong Recordings to your trumpet Pods - please note: the Pod must be associated to a deal in the CRM for suggestions and analytics sync, but you can still search and add calls manually even if a Pod isn't CRM-linked.
Sync your Gong calls automatically
You can now have Gong send each new call to trumpet on its own, so calls are ready to add to a Pod without searching through your whole Gong library.
Once it's set up, every new call flows into trumpet as soon as Gong finishes processing it. The call is searchable straight away, and when a Pod is linked to the same account or deal, the call is suggested for you in the Gong call picker under Suggested — ready to add in one click.
💡 Good to know: this only syncs calls that happen after you set the webhook up. Older calls aren't pulled in, but you can still add those the usual way from your Gong library.
Setting it up
You'll copy one link out of trumpet and paste one key back in. A workspace admin on both the trumpet and Gong sides can do it in a few minutes.
In trumpet, go to Integrations → Gong and open the Call sync webhook panel. Copy the Webhook URL — it's unique to your workspace.
In Gong, go to Company Settings → Automation Rules and create a rule with the Webhook action. Paste the trumpet Webhook URL as the destination, choose Signed JWT header as the authentication method, then click Show public key and copy the key.
Back in trumpet's Call sync webhook panel, paste the key into Gong public key and click Save key. Send a test from your Gong rule — the badge flips to Connected the moment the test arrives, no refresh needed.
How a call finds its Pod
When you open the Gong call picker on a Pod, trumpet suggests synced calls for that account. It looks for a match in this order:
The Pod's linked deal or opportunity matches the call's CRM record in Salesforce or HubSpot.
The Pod's account shares a CRM company with the call.
An external guest on the call shares the Pod's company email domain.
You can also search every synced call by title or by participant in the picker, even when you're not on a specific Pod.
What trumpet keeps
The sync only keeps enough to find the right call — its title, date, length, participants and CRM links. Your recordings and transcripts stay in Gong; trumpet never takes a copy. When someone plays a call on a Pod it streams straight from Gong, and the full highlights and transcript are only pulled in when a rep actually adds that call to a Pod.
If a call hasn't appeared yet
A call only reaches trumpet after Gong has finished processing it and sent it over. That can take a few minutes, sometimes longer when Gong is busy. If a rep just hung up and the call isn't there yet, nothing is broken — give Gong a little time and it'll arrive on its own.
Using Gong Engage
We’re excited to announce our brand-new integration with Gong Engage, making it even easier for you to access trumpet pod data directly within your Gong workflow.
What Does the Integration Do?
For teams using both trumpet and Gong, we know that a lot of engagement happens inside trumpet pods. With this new integration, we’ve added a dedicated trumpet tab within Gong Engage, giving you direct access to your pod data without leaving Gong.
Here’s What You Can Do:
View All Pods
See all pods associated with a specific account, along with their current status.
Access Pod Analytics
Quickly surface engagement data like:
Number of views
Number of stakeholders
Engagement scores
Explore Org Charts
Instantly access organisational charts tied to each pod for richer context and smarter outreach.
This integration gives your team a seamless view of buyer engagement, right where your deals live.