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Frequently Asked Questions
Browse through the most common frequently asked questions
How can I display out-of-stock products?
How can I turn off the match score feature?
When linking results can I filter products by their tags?
Why am I not seeing just perfect score products?
Can I link variants of a product?
How many results can I display for my quiz?
How can I sort quiz results?
Can I link entire collections to my quiz?
How can I make a quiz inactive?
How can I add more questions to my quiz?
Can Lantern support multi-language quizzes?
How can I add an image to a question?
Can I add a favicon to my quiz?
Can I tag orders generated through the quiz?
What languages are supported?
Are RTL (right to left) languages supported?
What other apps does Lantern integrate with?
Can I use my own brand assets?
How do I set up the recommended products?
What is considered a quiz?
Can I create multiple quizzes?
How do I remove the logo from my quiz?
Does Lantern work with Shopify Plus?
What eCommerce systems does Lantern support?
How does the match all feature work?
Can I duplicate or copy variants in a dynamic content block?
Why is the product URL not working in my Klaviyo emails?
Can I display Shopify bundled products on the results page?
Can I add an Add to Cart button to my results email?
How to disable the automatic return to the results page feature?
Can I get a refund if I haven’t used the app in a few months?
How can I remove the ‘No thanks’ option from email collection?
Why is Klaviyo not showing my input field data?
Why is Mailchimp not displaying my customer's name?
Can I use pixel tracking in my quiz?
How can I get email addresses for the customers that completed the quiz?
What are Excluded Products?
What is the match score and how is it calculated?
What are answer weights?
How to collect customers’ names as part of the quiz?
How to collect customers’ phone numbers as part of the quiz?
Can I Add UTM Tracking Parameters to the Quiz URL?