STEP 1: Navigate to TupleSMS > Learners
Search for the relevant Learner
Open the Learner’s profile
In the Enrolment section of the Learner’s profile page, Click Action and Select view Unit Enrolments
STEP 2: Remove All Unit Enrolments
In the Client Unit Offers Tab, Tick the first Tick box to check all Units
Under the list of Units, Click Action and Select Remove
Click Delete
STEP 3: Delete all other records related to the Course Enrolment
On the Left Navigation Bar, Under Current Course Enrolment, Click Detail
On the Course Enrolment Detail page, Click Action, and Select Delete. This will trigger a Notification Pop Up with the message: Are you sure you want to delete? If yes, Click OK