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How To Collect USI

Learners are required to obtain their own USI. However, the RTO can decide how it is best to collect each Learners’ USI to store in Tuple.

Heena Wilson avatar
Written by Heena Wilson
Updated over a week ago

There are several ways in which this can be completed.

  1. Navigate to Portal Page > My Account

  2. Learners are to Create and Activate their USI

  • If a Learner does not have a USI they can obtain theirs through the USI website and by selecting ‘I want to Create a USI’ and follow the steps.

  • If the Learner does have a USI they must Activate their USI by going to the USI website and selecting ‘I want to Activate my account’ and follow the steps.

NOTE: Learners will generally not have a USI when they arrive, so we recommend you set up a Self Service Kiosk near your reception area (or maybe a tablet or smartphone for on-the-road training scenarios)

  • Save the key USI pages as toolbar bookmarks and start pages on the Kiosk browser

  • Add links to the USI sites to your web page

   3.  Options for Collecting USI's

  • Manually: This process will be defined and unique to your organisation.

  • On Behalf of Learner: We DO NOT recommend this workflow as we feel the Learner should own and maintain their USI details. However, if you wish to create a USI on behalf of the Learner, you can do so from the USI Organisation Portal and paste it into the client record. For further information, please refer to the Creating a USI through the USI Website fact sheet.

NOTE: If the student has not brought a DVS (Document Verification Service) document with them or the check is unable to be completed on the day, the training organisation can proceed with its enrolment process and complete the USI creation process at a later stage. There is also a process for training organisations to assist students with special circumstances who do not have access to these documents. For further information, please refer to the DVS Override fact sheet.

   4. No USI Required

Some Learners do not require a USI. These Learners still however, require a value entered into the USI field. If one of the following codes are used in place of an actual USI values, the Learner will not be able to access training details on the new USI transcript system.

The following codes must be used.

  1. INTOFF – Use this code in the USI field for International Offshore Students

  • To use this the Learner’s address must have a Country other than Australia

  • This is so that the Postcode will be set to ‘OSPC’ for the Learner’s address or for the Training Organisation delivery location

  • Training activity cannot have the Funding Source National code – ‘20’ (domestic client – other revenue)

   2. SHORT – use this code in the USI field for Learners in eligible Short Course

  • If a Learner participating in a Short Course does have a USI this can be added

   3. INDIV - Some Learners can have special exemptions. You can enter this code for these Learners.

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