If you see bank details of a foreign bank or operator (i.e., details of 'another country') when trying to transfer money, it is important to consider a few points:
1. Check the currency and current rates — clarify whether you need to send the amount in rubles or foreign currency and what fees your bank charges.
2. Confirm whether the transfer to the selected country is available — some banks may restrict or temporarily suspend transfers to certain destinations.
3. Follow the instructions in the app — the step-by-step transfer process may vary depending on the recipient's region and the bank's internal rules.
Sberbank💸. We prepared a video tutorial
1. Open the 'SberBank Online' app.
2. Go to the 'Payments' section.
3. Select 'To another country'.
4. Specify the country recipient and their phone code, then enter the number.
5. After that, select which bank you want to send the transfer to (if the option is available).
IMPORTANT
A-mobile - this is the payment system of Abkhazia.
Make sure you are transferring to a foreign bank (not to be confused with a mobile operator).
Top-up to A-mobile is only available from SberBank and T-Bank.
‼️If a mistaken transfer has occurred, contact the bank support for a refund.
Tinkoff💸. We have prepared a video tutorial
1. Open the «Tinkoff» app (T-Bank).
2. Go to the «Payments» section.
3. Select «By phone number».
4. Specify the country code and the recipient's phone number.
5. After entering the data, you will see a list of banks available for transfer, and you can select the desired one.
IMPORTANT
A-mobile - this is the payment system of Abkhazia.
Make sure you are transferring to a foreign bank (do not confuse with a mobile operator).
Top-up on A-Mobile is only available from SberBank and T-Bank.
‼️If a mistaken transfer occurred, contact the bank support for a refund.
Alfa-Bank💸. We have prepared a video tutorial
1. Open the 'Alfa-Bank' app.
2. Go to the 'Payments' section.
3. Select 'By phone number'.
4. Enter the country code and the recipient's phone number.
5. When the system detects the country, it will display available banks — select the desired one and complete the operation.
IMPORTANT
A-mobile - this is the payment system of Abkhazia.
Unfortunately, transfer from Alfa-Bank to this bank (payment method) IS NOT POSSIBLE, please use another bank for deposits.
Make sure you are transferring to a foreign bank (do not confuse with a mobile operator).
‼️If a mistaken transfer occurs, contact the bank support for a refund.
💡 Tip
• Make sure you have entered the details correctly: account number, country code, recipient's name (if required).
• Check the transfer amount restrictions: some banks have limits on international transfers.
• Clarify the timing of the transaction: international transfers can take from a few minutes to several business days depending on the bank and destination.
• Keep the transaction confirmation: a screenshot or receipt may be needed in case of questions from the bank or recipient.
💡 Tip
If you have any questions or need additional information, please do not hesitate to contact our support service.
We are always happy to help!