After you have talked to your teammate and agreed on a new price, you can change it from your side in your Host account.
Teammate rates are set by property, so to update them, access your Property settings to change all teammate prices for that property. You can also do it on My Team to change a single teammate's prices for multiple properties. Follow the instructions that best fit your needs!
Note: If you are a co-host you might not have permission to manage teammates' rates on your account due to your main host's settings.
These instructions only work for the website version of Turno.
On the Properties page 🏠
Go to your "Properties" page and click the three-dots icon on the property card. Then click "Update Property" (or simply click its name).
Navigate to the "Teammates" tab and click "Change Price" on the teammate you would like to change the rate of. If this teammate has more than one role on this property, you can change the rate for each role separately.
You will see a pop-up where you can select a new rate type (per project or per hour), and enter the new rate for this teammate.
Once you finish, click "Update Payment Price" to save the new rate.
Once you save your changes to a teammate's rate, the price of future projects they are assigned to will be updated immediately, and any payment authorizations you have with the old price will be canceled and re-authorized for the new price.
On the Team page 🤝
First, go to "My Team" on the sidebar menu, select the "Teammates" tab, then click on the "Edit" button (pencil icon).
A pop-up will open where you can change the roles you have set for the teammate on each property you have added them to, as well as their rate type (per project or per hour), their priority for each role, and their price for each role. You can also remove them from any properties here.
After you set everything, click "Save" to confirm.
Once you save your changes to a teammate's rate, the price of future projects they are assigned to will be updated immediately, and any payment authorizations you have with the old price will be canceled and re-authorized for the new price.
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