To use the Turno marketplace, you must agree with our terms and policies, including our Terms of Service. A summary of key policies and terms is provided below.
⚠️ We reserve the right to temporarily suspend or permanently ban someone’s account in the case of repeated or severe violations ⚠️ |
To protect our business and our marketplace, we prohibit the following behavior:
Taking a business relationship offline (off the Turno platform), for current or future projects.
Including links or embedding information or buttons that will lead someone else to take the relationship off of Turno.
Submitting payment off platform, or requesting to have services paid for off platform.
Circumventing the platform in any way.
Convincing someone else to circumvent the platform.
Chatting with another user before a bid is accepted (Pre-connection chat):
🆗 What is allowed 🆗
Price negotiation
Confirming general capabilities
Confirming general location
⛔ What is NOT allowed ⛔
Sharing email addresses
Sharing business names
Sharing phone numbers
Sharing your or someone else's personal address, or your property's address
Sharing any specific locations or attempting to meet another party before the bid is accepted on the Turno platform
Sharing websites or any other links that will allow the other person to contact you or someone else outside of Turno
In general, you are not allowed to share any information that will allow the other user to contact you or pay you outside of Turno
📑 Note: All messages are subject to monitoring, where we can decide to block a message as well as suspend or ban a user who violates these terms.
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