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How to Use Turno's Inventory Feature as a Host
How to Use Turno's Inventory Feature as a Host

Make the most out of Turno's inventory feature.

Grazi avatar
Written by Grazi
Updated over a week ago

The inventory is a great way for hosts to keep track of your supplies and other items after a guest checks out. ✨

📑 Note: Before enabling the Inventory feature, remember that once it is enabled on a property, your cleaners will be required to log each item you have added to your inventory list before they can complete each project.

🗃️ Setting up your inventory list

To begin, head over to the Inventory tab on the website version of Turno or click on the button below.

(You must be logged in to your host account for the button above to work)

To start, click on "Add an item to the Inventory". A new window will open, which will prompt you to add an Inventory item:


On this screen, you can choose a tracking method for your item:

  • Precise tracking requires the cleaner to report a specific number of items left.

  • Estimate tracking requires them to report a level, such as high, medium, or low.

⚠️ Keep in mind that the tracking method cannot be edited later. In order to switch from precise to estimate, create the same item again, with a different tracking method.

Once you’ve decided what kind of tracking is right for you, proceed to the next screen. Here, you can add the item to all properties that require reporting that item. 🏠

❗Currently, inventory cannot be disabled for individual projects, so it's only possible to enable or disable it altogether on your properties.

Next, you can set the item to report a problem when an item is running low and the threshold to trigger a notification. 📱

Here’s what it looks like when you select Precise 🔢 tracking:

And this is the Estimate ⬆️ tracking:

If you're adding the inventory item to multiple properties, you can apply the same settings to all of them at once by clicking on "Apply to Properties", like so:

After that, hit "Save", and the item will be added to your inventory list:

👋🏻 Inventory actions

Once you add an item to your inventory list, you will notice three icons under the Actions column in the list, next to each item:


Current state 📶

The first icon accesses the Current State. Here, you will be able to view an item's quantity in each property that it has been added to and the last time that item was reported:


Editing inventory items ✏️

The second icon is the Edit Item button. It allows you to edit an item's name, the properties the item is enabled on, problem reports, and thresholds to receive notifications - most of the information you entered when you added the item to your list.

Please note that the tracking method cannot be edited here. In order to switch from precise to estimate, create the same item again, with a different tracking method.


Removing an inventory item 🗑️

The third icon is the Remove Item button. Clicking this one will show you on how many properties this item is listed, and prompt you to confirm that you'd like to delete it.

Click the red button to confirm that you wish to remove the item, and it will be deleted from your inventory list and your properties.

🏠 Your inventory per property

You can also access the inventory tab of a specific property. Here, you will see what items are currently added to that property, edit the problem report threshold, see the last reported status, and set inventory problem reports from your property settings.

To do that, head over to your Properties page:

(You must be logged in to your host account for the button above to work)

Once there, click on a property to access its settings page and navigate to the Inventory tab:


"Add items to this property" allows you to add existing items from the list you created. "Create a new item" opens the menu to create a new one from this page.

The Remove button in this section will only remove an item from that specific property, not from your inventory list. If you'd like to remove an item from your list, you must do it from the inventory page. ✅

Checking inventory on your project 🧽

When your cleaner marks a project as complete and submits the inventory report for that project, you can access it from your end. To do that, head over to your Schedule or Projects List page:

(You must be logged in to your host account for the buttons above to work)

Whether you prefer to use the Schedule or the List view, find the project and click on it to open its card (on Schedule, click on the project and hit the "Details" button). Here is what it will look like:

You can also locate inventory details under Checklist. Click on it to see the report that your cleaner submitted:

⚠️ Your cleaners will only be able to see your inventory items after they have started the project on their end.


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