Checklists play an essential role in your business as an STR host - after all, they help organize everything your cleaners must do to give your rental that home-away-from-home feel that your guests seek.
To help give your cleaners a solid plan of action, Turno offers a checklist editor where you can create checklists to assign to your properties and share them with cleaners in a practical manner. Here's how to use it.
Note: If you are a co-host you might not have permission to manage checklists on your account due to your main host's settings.
How to start
To create a new checklist, go to the Checklists section on the sidebar of the website or click here.
If you don't have any checklists, click the button to create a "New Checklist" to begin.
You will see text fields to write the title of your checklist, and a short description. There will also be a drop down menu where you can select the type of project you want that checklist to be for. The project type you make a checklist for cannot be edited later nor when copying a checklist.
Click "Next: Add items" when your title, description and project type are ready.
Note: this screen also shows when you click to edit an existing checklist. It does not mean that your checklist items are gone. To proceed, click "Next: Add items" (even if you don't change any of the checklist details), and you will see and be able to edit items on the next screen.
Existing checklists
If you already have checklists in your account, you will see them listed on this page. Click the title of a checklist to open it and edit that checklist. To the right of each checklist title, you will see three icons:
a building icon, which you can click to manage which properties a checklist is assigned to;
a paper copy icon, that you can click to make a copy of the checklist;
a trash bin icon, which you can click to delete a checklist.
The "lock" 🔒 icon on each of your checklists means that the checklist is not "Public" - it is not available for other hosts to copy to their accounts and use on their properties.
Add modules and items
Our checklist editor allows you to create modules, each with its own items, so you can group items to organize them into rooms of your property, for example. To add a new module to your checklist, click "➕ Add module" on the top right of the editor.
A new module will appear - you can click the arrow pointing down on the right to open the module and give it a title.
Inside a module you can create items for your checklist. Click "➕ Add an item" to make a new item for this module.
You can also click the three dots next to the number of items to open a few options - you can highlight this module to draw attention to it, duplicate it, or delete it.
Editing each checklist item
All your checklist items have a set of options that you can use to enhance your checklist. Click the three dots next to an item to open its menu.
You can perform the following actions on an item:
toggle highlight an item to draw attention to it
add an image to the item (useful for adding staging photos to your checklist)
toggle require photo documentation so the item can only be checked off after uploading a photo to it
toggle require notes on an item
copy an item into another module in this checklist
delete an item
Note: it is not possible to include links in checklists.
Moving modules and items
You can also move your checklist modules and items around to change their order in your checklist. Click and drag the blocks icon next to the module or item you wish to move. Moving a module moves all items in it too.
Saving your checklist
Whenever you are ready to save your changes to your checklist, click "Update" at the bottom of the page.