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When you've just created your account, you need to enter your property's information. 🏘️ Your property is the core of your profile, which you need to have in order to be able to schedule cleaning projects with your cleaners in your TurnoverBnB calendar.
Upon creating your account, you'll be prompted to select a few options to best customize it to your needs. Whichever options you choose, you will then be able to enter a property:
Here you'll enter your vacation rental property's information. 😉
📑Note: If you've somehow skipped these first steps, you can go back to it any time. There are two ways of doing so:
The quickest one can be accessed on your Dashboard. Just click on the Add a Property section of the Getting Started module, then on the Add a Property button at the bottom right:
The other option is to just go to the Properties page, located in the menu on the left side of the screen, then click on the 'New Property' button:
(You must be logged in to your host account for the button above to work)
⚠️ Keep in mind that you cannot add a new property if your trial period or subscription plan has expired. If you are using only cleaners from the TurnoverBnB Marketplace, you don't need to subscribe and are always able to add new properties.
Entering your property information
On the following page, you can enter 1 - an alias to your property, 2 - your property's address, 3 - your property's currency, which will be the one used to pay your cleaners, 4 - your property's unit number or name, and 5 - add a photo of your property:
📑 Note: Adding an alias (1) and an address (2) to your property is required in order to create it.
👉 To enter your property's address, type it on the field and hit one of the Google Autocomplete suggestions:
When you're done, click on the Next button on the bottom right to proceed to the next step.
The next page will include 1 - the number of bedrooms, 2 - the number of bathrooms, 3 - the check-out/check-in times, 4 - the size of your property, and 5 - the description of your property, which will be visible to your cleaners:
When you've filled in all of that information, click on the Next button on the bottom right to be taken to the next section, the Reservations calendar. 📆
Getting your rental calendar
In this step, you can enter your property's rental calendar link from your rental platform. These calendar URL links are called iCal calendars. We need them so that we can properly import your bookings to our platform. 🙂
Or keep on reading if you'd like to understand a bit more about it! 😉
An iCal is a universal calendar format, used to share scheduling information between platforms. In the context of TurnoverBnB, it is the link you add to your property to sync to your listing's calendar that contains the reservations from your rental platform. 💡
👉 Our platform syncs with several kinds of iCal calendars from Airbnb, Booking.com, HomeAway/VRBO, TripAdvisor, Google Calendars, etc. And we also sync with many PMS/Channel Managers as well.
If you need an in-depth guide, you can check out these articles from our Help Center:
Entering your rental calendar
In this step, you'll be entering your rental calendar link so that we can import your bookings and generate your cleaning project.
📑 Note: If you'd like to do this later, you can skip this step entirely by clicking on the Skip link on the bottom right.
Once you've identified which rental platform you use, simply click on the button that represents it:
1. If it's an iCal based calendar, simply paste your calendar's link on this field:
If you need further help, you can click on the "Need help finding your calendar link?", which will include detailed steps for each of these rental platforms. 🤗
📚 We currently have tutorials for our supported platforms: Airbnb, Booking.com, HomeAway/VRBO, and TripAdvisor.
2. If you are integrated with a PMS/Channel Manager, click on the representative button and select your PMS from the drop-down menu. This is a list of which ones we integrate with:
After selecting your PMS, the Save Property button will change to Connect with "Your PMS name" and when clicking on it, a pop-up window with the detailed steps will open on your screen to help you integrate both platforms.
Once everything is all set, simply click on the Save property button and you're done!
Now all that's left is to Invite your own cleaners or Find New ones! 😉
Check out here how to connect with cleaners:
If you are already connected with one or more cleaners, an additional step will prompt you to choose which cleaners to enable/disable on this property. 😀
The drop-down menu should include all the cleaners that are connected with you, so select those you'd like to add to it:
📑 Note: Keep in mind that cleaners that are added to this property will be able to see its published cleaning projects.
Once you're ready, just click on the Next button. The following step will help you set the cleaner's rate and role:
And then click on the Save Property button. ✨ Congrats on your first added property!
🤔 If you'd like to know more about:
1. Enabling/disabling cleaners, check out the following guide:
2. Publishing and unpublishing projects, check out this article:
3. Cleaner roles, check out this one: