How to use your host account

How to use the various features in your host account

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22 articles in this collection
Written by Tim Roy, Ivy, Vicky and 1 other

Host account set up and settings

Primary and backup cleaners

How to change the status of cleaners enabled in your properties

Written by Ivy
Updated over a week ago

Inviting and connecting with Cleaners or Co-hosts

How to invite and connect cleaners and co-hosts to your Host account

Written by Ivy
Updated over a week ago

Find a New Cleaner

Finding new cleaners through the TurnoverBnB marketplace feature

Written by Ivy
Updated over a week ago

Syncing a rental calendar (via iCal)

Adding an Airbnb, VRBO, Booking.com, TripAdvisor and other iCals to a property

Written by Ivy
Updated over a week ago

Syncing a rental calendar (via API Integration)

Need help syncing a calendar via API Integration? This article can help you with that

Written by Maddie
Updated over a week ago

Integrating TurnoverBnB with RedAwning

How to connect your properties from RedAwning into TurnoverBnB

Written by Ivy
Updated over a week ago

How to accept a marketplace bid

As a host, you need to accept a marketplace cleaner's bid to add them to your team

Written by Ivy
Updated over a week ago

Setting up Auto-pay for cleaners

Written by Ivy
Updated over a week ago

Adding and removing cleaners from properties

How to enable or disable a cleaner from a property, as well as change their status between Primary and Backup cleaner

Written by Ivy
Updated over a week ago

How to update a cleaner's rate

Change your cleaner's cleaning price per turnover

Written by Ivy
Updated over a week ago

Other features

Making a manual payment

Send a payment to a cleaner

Written by Ivy
Updated over a week ago

How to write a review for a cleaner

How to submit a review to a cleaner after they clean for you

Written by Ivy
Updated over a week ago

How to be disconnected from a cleaner

How to remove a cleaner from your profile

Written by Ivy
Updated over a week ago

How to import blocked dates to TurnoverBnB

When you import blocked dates, they will also have cleaning projects associated with them

Written by Ivy
Updated over a week ago

Guest Feedback & Checkout Feature

Alert your cleaner automatically when guests leave early and get feedback from your guests

Written by Tim Roy
Updated over a week ago

Cleaning projects

Scheduling cleaning projects

Getting started with projects on your host account

Written by Ivy
Updated over a week ago

How to edit a project

Editing cleaning projects in your schedule

Written by Ivy
Updated over a week ago

How to remove a cleaner from a project

Remove an assigned cleaner from a project you don't need them to do

Written by Vicky
Updated over a week ago

How to add a new cleaning project to your schedule

Add a project manually

Written by Ivy
Updated over a week ago

Publishing and unpublishing projects

Projects can be made hidden or public to your cleaners

Written by Ivy
Updated over a week ago

Manually assigning a cleaner to a specific project

Enabling Direct Assign

Written by Ivy
Updated over a week ago

How to see a completed project's report

Project reports are available for completed projects

Written by Ivy
Updated over a week ago