Questions frequently asked by cleaners

FAQ for general questions related to the cleaner's side

Isa avatar Vicki avatar Andrew avatar +2
12 articles in this collection
Written by Isa, Vicki, Andrew and 2 others

What are sales taxes?

Why am I being charged a Sales Tax? How much do I pay for sales taxes on the platform? How does TurnoverBnB collect them?
Samantha avatar
Written by Samantha
Updated over a week ago

How can I connect my TurnoverBnB account to Taskbird?

To send your TurnoverBnB projects to your crew on Taskbird, make sure to sync your accounts
Andrew avatar
Written by Andrew
Updated over a week ago

I got a bad review, what can I do?

What can be done if you receive a review you don't agree with
Vicki avatar
Written by Vicki
Updated over a week ago

What are the access levels for cleaners, and how do they work?

The factors that affect your Marketplace access level are explained in this article, as well as how to improve them
Gayle avatar
Written by Gayle
Updated this week

How to set up a payments account to receive payments in TurnoverBnB?

Setting up your payments account with our payments processor, Stripe
Isa avatar
Written by Isa
Updated over a week ago

Will I receive a 1099?

Receiving payments through TurnoverBnB and taxes
Isa avatar
Written by Isa
Updated over a week ago

As a marketplace cleaner, how do I find jobs?

How to get jobs in the TurnoverBnB platform as a marketplace cleaner
Isa avatar
Written by Isa
Updated over a week ago

Receiving Payments FAQ (Cleaners)

A few questions about receiving payments answered for cleaners
Isa avatar
Written by Isa
Updated over a week ago

When do I get paid?

Describing the payment process
Gayle avatar
Written by Gayle
Updated this week

Why haven't my references been approved?

What to do when you need to submit more references
Gayle avatar
Written by Gayle
Updated this week

Marketplace Applications FAQ

Questions about the application process to meet new customers
Isa avatar
Written by Isa
Updated over a week ago

How can I request a price change after a customer has accepted my bid?

How to adjust your price
Isa avatar
Written by Isa
Updated over a week ago