Macchi Mall Ltd. and its affiliates (hereinafter referred to as "TutorABC Shop" or "we") respect and protect the privacy of all users of TutorABC Shop services.

TutorABC Shop collects, stores, protects, and uses users' personal information in accordance with this statement.

TutorABC Shop will treat this information with a high level of diligence and care. Unless otherwise specified in this statement, we will not disclose or provide this information to any third parties without obtaining prior consent from the user, under any circumstances.

We hope to explain, through this statement, how we collect, store, protect, and use this information when you use our services, and the ways in which we offer you the ability to query, update, maintain, and protect this information.

This statement is closely related to your use of TutorABC Shop services, so we encourage you to read it carefully.

We have made every effort to use concise language to explain the technical terms used in this statement and provide further clarification for your understanding.

Before using TutorABC Shop's services, please carefully read this statement,

confirm that you understand and agree to our collection, storage, protection, and use of your relevant information in accordance with this Privacy and Data Protection Statement, or any updated version thereof. This statement includes the following contents:

The information we may collect and store

How we protect your information

How we may use your information

How we use cookies and similar technologies

Your rights

How you can access and maintain your personal information

Use of our services by minors

Scope of application of the Privacy and Data Protection Statement

Self-protection

Right to make revisions

1. Information We May Collect and Store

In accordance with relevant laws and regulatory requirements, TutorABC Shop follows the principles of legality, fairness, and necessity. In order to provide and ensure the effectiveness of our services, we may collect and store the following information related to you.

This information is primarily provided by you voluntarily, or collected by us as a result of your use of our products or services.

Regardless of the method, this collection will always be based on your consent, unless otherwise required by law. You have the option not to provide, or only partially provide, your personal information.

However, this may prevent you from using or experiencing our products or services, or limit your ability to use or fully experience all of our products or services.

(1) Inquiries or Order Placement

When you wish to inquire about or purchase services from TutorABC Shop, you may be required to fill out physical or electronic forms provided by TutorABC Shop or third parties, or provide your information to TutorABC Shop in other ways.

This information may include your name, contact number, email address, etc., to facilitate communication between you and TutorABC Shop.

To ensure the provision of quality services and protect the rights of both parties, TutorABC Shop will also record the content of your communications, including but not limited to phone call recordings, online customer service chat records conducted via messaging apps or websites, email records, etc.

(2) Registration and Subscription

TutorABC Shop provides convenient channels for making purchases. To use any of these services, you must first register as a member of TutorABC Shop.

(3) Information You Provide

In order to identify users and ensure the smooth provision of services related to your purchases, you may be required to provide relevant personal information before completing your membership registration or using our services.

This information may include your name, gender, date of birth, nationality, language, occupation, education, age, phone number (including mobile number), email address, physical address, credit card number, etc.

This also includes shared information you provide to other parties through our services, as well as information stored when you use our services.

(4) Information We Obtain About You

To identify users, provide complete service content, enhance your user experience, and maintain the security of your account and our platform, we may collect the following information through device and system logs when you use our services:

Log Information: This refers to technical information automatically collected by the system, such as cookies, web beacons, or other methods, when you use our services. This information helps us determine your country and preferred language, among other things.

Device or Software Information: Information such as your mobile device (device name, model, identification number, operating system, application version, language settings, resolution), web browser, or other programs used to access our services.

Device Detection Information: In order to ensure a smooth purchasing experience and participation in live interactions, we may need to check the functionality of your device's internet connection, microphone, and camera before live interactions.

When conducting device checks, we will ask for your consent via system prompts (usually the first time you use the service, unless you disable permissions afterward, in which case we won’t ask again), and you will need to enable microphone and camera permissions to collect relevant detection information.

IP Address and Mobile Device Version and Location Information: This information is used to determine user behavior and the status and location of site usage, helping us improve the design and layout of TutorABC Shop and ensure compliance with usage authorization requirements. Additionally, when you log into our system using a username and password, we will record your login IP address and related information.

Search or Browsing Information: This includes information you search for or browse while using our services, such as web search terms, visited social media page URLs, and any other details of the content or information you browse or request while using our services.

Information Related to the Use of Our Mobile Applications (APPs) and Other Software: This includes information about your usage of our mobile applications and other software.

Communication Information: Information regarding communication through our services, such as communication accounts, as well as communication time, content, and duration.

Live Interaction Information: This includes information such as the date, time, or location of videos or photos taken or recorded during live interactions via our services.

Live Interaction Activities: Information related to interactive sessions during live broadcasts, such as the "raise hand" feature. This also includes any images or sounds captured by cameras or microphones in the physical location or surroundings when you connect to our services.

Communication During Live Sessions: Information exchanged during live sessions, whether through email, chat, posts, or similar features, with us or third parties (such as sellers, vendors, KOLs, or other unlisted parties) during the use of our services through our website, mobile applications (APPs), or specific software.

Customer Service Communication: The content of communications with our customer service system, whether you initiate contact or we contact you, including but not limited to phone call recordings, online customer service records via messaging apps or websites, and email records.

Our cookies do not collect additional information from your computer browser or hard drive. Most browsers have the option to refuse storing data in cookies. However, we do not recommend that you set this option, as it may reduce some of the convenience when using our services.

(1) We take all reasonable and feasible measures to protect your personal information, such as using encryption technologies, transmission protocols, and HTTPS to provide secure browsing services, ensuring the security of user data during transmission.

We also employ encryption technology to securely store users' personal information and use isolation techniques to separate data.

When utilizing personal information (such as displaying personal information or performing related calculations), we apply techniques like content replacement and SHA256 to enhance the security of personal data. Strict access control measures are also implemented to protect personal information.

(2) We have established information security management standards to regulate the storage and use of personal information. These standards are enforced through confidentiality agreements with information handlers, as well as management and auditing mechanisms for security control.

We also organize personal information security training sessions to enhance employees' awareness of the importance of protecting personal data.

(3) We also ask you to help protect the security of your account and personal information. We recommend using complex passwords and advise against transferring or sharing your account or password with others.

(4) We retain your personal information only for the duration necessary to fulfill the purposes outlined in this statement and within the time limits required by laws and regulations.

We use various security technologies and procedures to prevent the loss, misuse, unauthorized access, or disclosure of your information.

(5) If we share your information with any third parties, we will make reasonable efforts to ensure that these third parties comply with this statement and implement appropriate confidentiality and security measures as required by us.

(6) However, please understand that due to technical limitations and possible malicious attempts, even with the best efforts to enhance security measures, we cannot guarantee 100% security of your information in the online environment.

You should also understand that the systems and communication networks you use to access our services may experience issues due to factors beyond our control.

(1) We may use the information we collect during the process of providing services to you for the following purposes:

To provide services to you;

To authenticate your identity, provide customer service, ensure security, monitor for fraud, maintain records, and perform backups during the provision of services, ensuring the security of the products and services we provide to you;

To match appropriate products based on your needs, location, age, occupation, language proficiency, background, interests, and other factors;

To explain the design of new services and improve our existing services;

To analyze your usage of our services so that we can better understand how you access and use our services, and respond to your personalized needs. For example, we may use cookies and web beacons to record your computer's IP address and browser type to understand your usage patterns or identify which pages or services are most popular with you;

To create reports on user groups and invite you to participate in surveys regarding our products and services;

For software certification or management of software upgrades;

When you use our services, we may send emails, text messages, newsletters, or push notifications to your device. If you do not wish to receive these communications, you can unsubscribe by following the prompts on your device or inform us through our online customer service system, phone calls, or emails;

When you request to subscribe, purchase, or otherwise use products or services authorized or provided by third parties, we may share your personal information with the relevant product or service authorization party or third-party collaborator to provide you with complete products and services;

In the event of any security or infringement risks, whether affecting our rights or the rights of third parties, we may need to provide relevant information (including but not limited to device information, connection information, login information, and operational data) to the rights holders or government authorities for investigation and remediation, as required by law or contract;

To provide, understand, maintain, and improve our services, we may share your personal information with affiliates, business partners, third-party vendors, suppliers, contractors, or product/service providers. If you do not wish to share your information with these third parties, you may contact TutorABC Shop customer service.

(2) Except with your consent, we may retain, store, or disclose your information, records, or electronic communications based on the following grounds:

To comply with applicable laws and regulations;

To fulfill legal obligations or contractual relationships with you, within the scope of such relationship, and taking appropriate security measures for your personal information;

To comply with court orders or other legal processes;

To comply with requests from relevant government authorities;

To promote the public interest as necessary;

To protect your life, body, freedom, or property from danger;

To prevent significant harm to the rights and interests of others;

Other reasonable and necessary purposes that are beneficial to your interests.

(3) Use of Personal Data

The personal data collected by TutorABC Shop, which can identify your identity, will only be used by TutorABC Shop internally for the purposes outlined below, according to the specific collection purpose:

"Advertising and Marketing": To provide you with information about TutorABC Shop-related website notifications, products, or activities, TutorABC Shop will use the personal data you provide to send marketing information to you.

"Product Delivery": To ensure the smooth delivery of the products you order to the specified delivery address, TutorABC Shop will provide your personal information to its partners, including suppliers of the products you order or logistics providers approved by TutorABC Shop.

"Financial Transaction Authorization": To complete the payment process for the orders placed on TutorABC Shop websites, TutorABC Shop will share your financial identification details with the necessary financial institutions during the transaction.

"Event Prize Notification and Gift Delivery": To ensure that you receive prize notifications, prizes, and statutory withholding certificates for activities you participate in, TutorABC Shop will use your personal data or provide it to event partners, including co-organizers, gift suppliers, and logistics providers, for sending prize notifications, delivering prizes, and issuing withholding certificates.

"Other Business-Related Matters": To fulfill the above purposes, including but not limited to customer management and services, legal or contractual obligations, protecting the rights and interests of parties and stakeholders, property insurance, liability insurance, and after-sales services, TutorABC Shop will use the personal data you provide in a manner compliant with data protection laws and regulations within the necessary scope.

"Market Analysis": To improve service quality, based on your browsing activities on the TutorABC Shop website, such as software and hardware used, web pages clicked, and usage records of mobile applications, TutorABC Shop will use this data for traffic analysis and web behavior research, including through third parties using cookies or similar technologies. These data will be used to improve the quality of the TutorABC Shop website and mobile applications' services, and the data will be analyzed in aggregate form, without linking to any specific individual.

In order to better provide you with products or services, we may use several automatic information collection tools, including cookies, web beacons, and other similar technologies.

With the help of these technologies, we can understand your preferences and interests, allowing us to offer you a better user experience. We will not use these technologies for purposes other than those stated in this notice. Please understand that some of our services can only be realized through these technologies.

If your device or relevant software allows, you can disable or delete these technologies, or adjust your cookie preferences by changing settings or configurations. However, please note that doing so may affect the security of your access to our online platforms and the use of our products or services in some cases.

(1) According to applicable laws, you have the following rights regarding your personal information:

Access or Request to View Your Personal Information: If you are unable to view your personal information within the system, please contact us.

Request for Supplement or Correction: If you find any omissions or errors in the personal information we process about you, you may request to supplement or correct it.

Request to Stop Collection, Processing, or Use: If you submit such a request, please understand that this will not affect any collection, processing, or use that has already been conducted with your prior consent.

After submitting this request, it may affect your ability to use our products or services.

Additionally, please note that if you make this request, we may still collect, process, and use your personal information based on our contractual relationship with you or similar contractual relationships, or other legal provisions within the permitted scope.

Request for Deletion: If you submit such a request, it may affect your ability to use our products or services.

Furthermore, please note that if you make this request, we may still retain your personal information within the scope permitted by our contractual relationship with you or similar contractual relationships, or as required by other legal provisions.

(2) While you have the rights listed above, please understand that if there are exceptions provided by law, we may not be able to process your request.

If you wish to exercise any of the above rights, please visit the TutorABC Shop website and contact us. We will assist you as soon as possible. For security purposes, you may need to cooperate with us in conducting relevant verification to confirm your identity.

If users wish to view or modify their personal information, they can log in to the TutorABC Shop website and click on "Personal Information" to review or make changes.

If you have any concerns or feedback regarding the collection, storage, use, or sharing of your personal information, please visit the TutorABC Shop website to contact us.

We encourage parents, guardians, or legal representatives to guide minors under the age of 20 in using our services.

We recommend that minors encourage their parents, guardians, or legal representatives to read this Privacy and Personal Data Protection Statement and advise minors to seek their parents', guardians', or legal representatives' consent and guidance before submitting personal information.

This Privacy and Personal Data Protection Statement applies to all of our services. It is only applicable to the information we collect.

Please note that, unless otherwise explicitly stated, this Privacy and Personal Data Protection Statement does not apply in the following situations:

Information collected by third-party service platforms and systems (including any third-party websites) that you access through our services.

Our services may include or link to other services (including websites) provided by third parties. We are not responsible for protecting your privacy when you log into, link to, or remain on other websites or applications.

For example, if you use our website to link to a third-party financial institution's payment page, your information will be stored by that third party.

Therefore, we recommend that you exercise caution when leaving our website or application and carefully read the privacy policies of websites and applications that collect personally identifiable information.

You may also log into our services through third-party connection services. These features may also collect your related information (including log data) and may place cookies on your computer device to function properly. Please be aware of this.

The Privacy and Personal Data Protection Statement of TutorABC Shop and any related agreements may be updated as needed.

If we decide to change the way we collect, store, protect, and use data, we will notify you by posting a notice on the website or by taking appropriate business steps to inform members via email, explaining the changes.

In such cases, if you continue to use our services, it indicates your consent to the revised Privacy and Personal Data Protection Statement.

If you have any questions about this Privacy and Personal Data Protection Statement or related matters, please feel free to contact us at TutorABC Shop. We will assist you as soon as possible.

TutorABC Shop reminds you to properly safeguard your personal information.

When using online services, do not casually provide your personal information to unknown third parties.

After submitting or updating your personal information online, always remember to log out.

If you are sharing a computer with others or using a public computer, make sure to close the browser window to prevent others from improperly collecting and using your personal information.

TutorABC Shop reserves the right to amend this Privacy Statement and related notices at any time. Any revisions will be published on the TutorABC Shop website or appropriate locations in the mobile application, without further individual notifications.

You can always review the revised Privacy Statement and related notices on the TutorABC Shop website or mobile application.