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How to update your TWALA profile?
How to update your TWALA profile?
Jeffrey Reyes avatar
Written by Jeffrey Reyes
Updated over 3 years ago

Email Verified Twala Account

When a user creates a TWALA account, we only verify the user's email address. A user can update his or her name by clicking the Edit Profile under the avatar.

  1. Click on your name.

  2. Click on Settings.

  3. Click on the "Edit Profile" under your avatar.

  4. Enter the details in the fields and click "Update profile name".

IMPORTANT NOTE:
a. Once the account is linked to a verified Twala ID, the user can no longer edit their registered name.
b. A verified icon is also displayed beside the name for a verified Twala account.


Account linked to a verified Twala ID

Once the account is linked to a verified Twala ID, the user can no longer edit the Name. The account can only be updated when the user updates the details of the Twala ID and link it again by scanning the QR code.

A verified icon is also displayed beside the name for a verified Twala account.

A verified Twala account

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