What is Ordered Signing?
Ordered Signing allows you to send signature requests to multiple signatories in a specific sequence. Each recipient will only receive the invitation to sign the document after the previous signatory has completed their signature.
This feature is ideal for documents that require approval from multiple parties in a set order — such as contracts or agreements.
Ordered Signing is currently available only to users with a Twala account.
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How to Send a Signature Request with a Signing Order
Follow these steps to set up a signature request with ordered signing:
1. Login to your Twala account.
2. Click on Prepare Document from the dashboard.
3. Upload the document you need to be signed.
4. Tick the Set document order checkbox.
5. Add your signatories' name, email address, and any other required information.
Arrange the signing order by dragging and dropping the signatory boxes into your preferred sequence.
Example:
If you add Paul then Edil then Charlie in this order, Paul will receive the signature request first. Only after Paul signs will Edil receive the request, and once Edil signs, Charlie will receive the invitation.
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Parallel Signing (Multiple Signatories at the Same Time)
You can also assign multiple signatories to sign in the same order step — allowing them to receive the signature request simultaneously.
To set parallel signing:
Click the three vertical dots inside the signatory box.
Select Add Signatory to this Step.
Example:
If Paul and Charlie are both added to Step 1, they will receive the signature request at the same time. Once both have signed, the request will proceed to Edil.
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Rearranging the Signing Order
Need to change the sequence?
Simply drag and drop the signatory boxes into the correct order before sending the request.
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Things to Keep in Mind:
All signatories in the same step must complete their signatures before the document moves to the next step.
Ordered Signing is only available for users with a Twala account.
You can add or remove signatories before sending the request, but not after the document is sent.