360: Why hasn’t screening started

This article explains why the screening process has not started. The screening process includes credit, eviction, and criminal background checks. Common reasons include unverified ID, SSN, or, applicant not yet giving consent for screening.

Written by Georges B.

Updated over 6 months ago

Things to check before screening kicks off

Applicant completed the ID verification process
Applicant completed the SSN verification

To get the screening started

Applicants must complete ID and SSN verification first.
Applicants must provide consent to screening in the Two Dots workflow before screening is kicked off.

Timeframe

To ensure records are accurate and complete, a process can take up to 2–3 business days.