Typsy for Managers | Typsy Help Hub

Members

How do I create a new Member and send them a Typsy invite?

Add and invite your staff/students to Typsy and get them training ready from the Members page under Settings.

Written by Typsy Team
Updated over a week ago

How do I bulk send or resend email invites to my Members?

Uploaded multiple staff/students to Typsy and need to send them an invite? You can send a bulk invite from the Members page under Settings.

Written by Typsy Team
Updated over a week ago

Can I customize the member invite email?

Sending a Typsy invite to your members? Customise your invite to make it a bit more personal and engaging from the Custom invitation page.

Written by Typsy Team
Updated over a week ago

How do I remove one or more Members?

Have someone leave your organization? Reflect your team changes on Typsy by removing Members from the Members page under Settings.

Written by Typsy Team
Updated over a week ago

How do I edit my member's email address?

Whether you typed in a wrong letter or your member's email address has changed, it's easy to update their email address.

Written by Typsy Team
Updated over a week ago

Is there a way I can message my members through Typsy?

Send your members a message via Typsy.

Written by Typsy Team
Updated over a week ago

Roles, Groups and Venues

How do I create a Venue or Group?

Expanded your business or just re-shuffling members? Grouping members into a Venue or Group is the easiest way to assign specific training.

Written by Typsy Team
Updated over a week ago

How do I add or remove a Venue Manager?

Need someone to help assign training, create playlists and more? Add them as a Venue/Group Manager from the Venues/Groups page.

Written by Typsy Team
Updated over a week ago

How do I edit the Venue(s), Group(s) and/or Team(s) associated with my Members?

Reflect Member promotions and venue relocations on Typsy by updating their associated Team and Venue from the Members page under Settings.

Written by Typsy Team
Updated over a week ago

How do I create a Team?

Grouping members into a Team is the easiest way to assign them training specific to their job area.

Written by Typsy Team
Updated over a week ago

Playlists

How do I create a Playlist?

Customize the training you assign to your Members with Playlists. Curate a Playlist from the Custom playlists page under Training.

Written by Typsy Team
Updated over a week ago

How do I assign a Playlist?

Curated a Playlist and need to let your team know it's ready to view? Assign a Playlist from the Assign training page under Training.

Written by Typsy Team
Updated over a week ago

Training

How do I assign training on-the-go to my members?

If you are on the floor and observe a staff member in need of some Typsy tips, quickly assign them training via 'Discover'.

Written by Typsy Team
Updated over a week ago

How do I assign training to my members?

Written by Typsy Team
Updated over a week ago

How will my members be notified that I have assigned them training?

When you assign training to your members we send them a few nudges to let them know.

Written by Typsy Team
Updated over a week ago

How do I keep track of one of my Member's training progress?

Keeping track of one of your members training progress has never been easier with the Typsy Member Training Report under Settings.

Written by Typsy Team
Updated over a week ago

How do I keep track of my Members' assigned training progress?

Keeping track of all your members assigned training progress is easy with the in-depth Training Report under Training.

Written by Typsy Team
Updated over a week ago

How do I send additional reminders to my staff to complete their training?

Need to give your staff a little nudge nudge to complete their training? You can send reminder notifications via the Training Report.

Written by Typsy Team
Updated over a week ago

How do I upload my own custom content videos?

As a manager you have the option to upload your own videos to showcase content related to your workplace.

Written by Typsy Team
Updated over a week ago

Account

How do I edit my subscription?

Trying to add new members or managers but have insufficient licensing? Purchase more licenses via Subscription.

Written by Typsy Team
Updated over a week ago

How do I change my email preferences?

Getting too many emails? Manage your email preferences via your Profile.

Written by Typsy Team
Updated over a week ago

How do I toggle between Manager and Member view?

Assign training and track team progress in the Manager profile. Complete training and keep a record of your progress in the Member profile.

Written by Typsy Team
Updated over a week ago