Two Factor Authentication is a verification step required for all tZERO Securities accounts to help keep your account secure.
We support 2 methods of 2FA: SMS and Google Authenticator.
SMS 2FA - US ONLY
Ensure that you have a North American phone number and can receive SMS messages.
Ensure that you have checked your phone for a verification code, sent via SMS, from tZERO Securities.
SMS codes are valid for 5 minutes - if you do not enter your code within that time frame and need a new one, you can request a new code by clicking "Did not get code: link and following the instructions.
If you request a new code, the prior one will be disabled.
Connect with our support team to get additional assistance.
Google Authenticator - US and International
Download the Google Authenticator app for your mobile device.
Log into your Google account.
Scan the QR code that appears on screen during onboarding.
If you request a new code, the prior one will be disabled.
Input the 6 digit code before it refreshes a new code. If the code refreshes, be sure to input the code that is valid in the Authenticator app.
For questions regarding your Secondary Trading account, contact support@tzero.com
For questions about investing in a Primary Issuance, contact investor_support@tzero.com