Please note the below points you may want to check if you are experiencing issues trading
Connectivity issues:
Check your internet speed
You can type "what is my internet speed" into google
Select "run speed test"
Ensure you have only one tab/window of tZERO Securities open in your browser
tZERO runs best with only one active browsing session at a time
Consider clearing your cache & cookies
If you are experiencing errors placing a BUY Order:
Ensure your account has sufficient funds
visit these pages regarding funding your account
ACH cash deposit- Click Here
Wire deposit- Click Here
Ensure that your application has been reviewed and approved
You will be prompted at the home page to complete your application by clicking "Complete Setup"
Any asset page should show "Please verify your email before placing an order"
If you are experiencing errors placing a SELL order:
Ensure your account has sufficient positions
You can review your positions by logging into your tZERO Securities account
Please visit this page regarding depositing shares of tradable securities: Click Here
For questions regarding your Secondary Trading account, contact support@tzero.com
For questions about investing in a Primary Issuance, contact investor_support@tzero.com